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Our Team

We look at the world straight in the eye.

At General Optical, we pride ourselves on our work, but we know the value of relationships. That’s why our staff of qualified professionals will be the best part of your visit!

Meet our Team!

Dr. Crystal Klaahsen

Dr. Crystal Klaahsen grew up in Minnesota where she graduated from the University of Minnesota in 2002 with a Bachelor of Science degree in Neuroscience. In 2002, Dr. Klaahsen moved to Massachusetts to continue her education at the New England College of Optometry in Boston. Her education at the New England College of Optometry was very well rounded and gave Dr. Klaahsen excellent opportunities to explore the world of optometry.

Before graduating from the New England College of Optometry, Dr. Klaahsen was able to study under some wonderful doctors at different clinics and hospitals around Boston. She worked in the Cotting School, Hanscom Air Force Base, VA Hospital in Bedford, Boston Medical Center, and South Boston Community Health Center to name a few. Her varied clinical rotations have helped her become the great eye doctor that she is today.

In June 2006, Dr. Klaahsen received her Doctorate of Optometry. After graduation, Dr. Klaahsen joined a private practice in Burlington, MA, where she perfected her examination skills. She has also given several eye health talks to the elderly. Dr. Klaahsen feels that it is very important to educate people on their eye health and the simple things they can do to preserve their vision.

In 2010 Dr. Klaahsen became the doctor for General Optical Co. a very familiar place to her. From 2003 to 2006, she worked as an optical technician for General Optical Co. Dr. Klaahsen was excited at the opportunity to come back and serve the people that she helped all those years ago with glasses. “General Optical Co. and the staff are like family to me. I’m lucky that I get to work in a place that feels like home.” reports Doctor Klaahsen.

On New Year’s Eve 2013 Dr. Klaahsen and her husband Chad welcomed Ava and Colin into their family. The twins have kept Dr. Klaahsen pretty busy. Occasionally Ava & Colin can be seen visiting General Optical Company.

Our Team


Paul Johnson

Paul received a degree in Opticianry from Mt. Ida College in 1995. He spent his first six years in management at a large national optical retail chain. Paul began at General Optical in July 2001, where he has taken on the role of lab manager. In this capacity, he has continued to ensure the highest quality standards that are expected by our customers. Paul became the Office Manager of General Optical in January, 2007.


Diane Sawyer

Joined the General Optical team in August of 2015. She as been a great asset to General Optical with her technical knowledge and artistic eye. Diane has been helping patients think out of their comfort zone when it comes to frame styles. She is also the master mind behind the glass heads you see in our front window.
Optimetric Assistant

Carline Pinkham

Joined the General Optical team in September of 2015. She came from the customer service industry. She has enjoyed getting to know our patients and helping them in any way she can. She has become a wonderful part of our General Optical team.

Carla Oddo

Carla has been in the optical field since 1989. She received her Optician training at Newbury College and Mt. Ida College. Upon graduation she became a Board Certified Optician in 1992. She was a staff optician and office manager at Wellesley Optical Co. for five years prior to joining General Optical in 1999. She immediately took on the role of Office Manager at General Optical and has been an integral part of the team.

Dianne O'Donoghue

Dianne attended Newbury College and obtained her license in 1992. For the next fourteen years, she worked as practice manager in a retail optical store in the Financial District in Boston. She then spent two and half years working as an optometric technician for a Lasik surgery center.

In November 2005 General Optical was seeking a fifth licensed optician for their staff. Ron and Leslie heard of Diannes expertise as an optician, her skills in picking out the right pair of glasses for the customer, and her compassion and care in dealing with patients. Dianne accepted the position as the fifth licensed optician at General Optical and she is a wonderful asset to us.